DIGITAL PRODUCTS POLICY
Download Instructions
After your purchase, you will receive an email with a download link.
Download Limits and Expiry
Each purchase allows for 10 downloads.
Download links are valid for 90 days after purchase. Please ensure you download your files within this period.
File Formats
Our digital products are available in the following formats: JPEG, PNG, PDF, MP3, MP4
Please note the file size before downloading to ensure you have sufficient storage space.
Software Requirements
Our digital products are compatible with most commercially available programmes. You may need specific software to open and use some of our digital products. Ensure you have the necessary software installed.
Support and Troubleshooting
If you encounter any issues while downloading your product, please contact us at sales@natasha-awuku.com.
If your download is incomplete or the file is corrupted, please contact us for assistance.
License and Usage
Digital products are for personal use only and may not be redistributed or used for commercial purposes unless specified otherwise.
Refund Policy for Digital Products
There are no refunds on digital purchases.
If you do not receive your digital product, or the files are corrupted or incomplete, contact us at sales@natasha-awuku.com within 14 days. We will work to find a resolution, and if a resolution cannot be reached, a refund may be given.
If you have any questions or need further assistance, please do not hesitate to contact us at sales@natasha-awuku.com.